• Standard Form Of Agreement (Effective 1 April 2024)
• Standard Form Of Agreement (Effective 1 December 2023)
• Standard Form Of Agreement (Pre December 2023)
• Standard Form Of Agreement Summary (Pre December 2023)
• Acceptable Use Policy
• Complaint Handling Procedure
• Privacy Policy
• Voice over IP (VoIP) Policy
• Warranty Procedure
• Oneweb Acceptable Use V1.6
• Oneweb Approved Equipment Terms and Conditions V1.6
• Payment Assistance Policy
• Payment Assistance Policy Summary
• Payment Assistance Application Form PDF

All new or re-contracted services after 1 April 2024, and monthly plans rolling over after that date, will be subject to T&C’s in our Standard Form of Agreement Orion SFOA (Effective 1 April2024) available at the link above.

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